Anonymous
map-marker Pawleys Island, South Carolina

Poor service

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These people are the Jerry Springer Show of dental practices. Saw two fights break out in the waiting room before 8:00am. When they realized I just needed a tooth pulled instead of getting a partial, they said my blood pressure was too high and referred me elsewhere...but not before charging me 140.00 for being seen. Went back to my usual, more expensive dentist the next day. Blood pressure was fine and tooth was pulled.
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User's recommendation: Close

William C Ucr
map-marker Lumberton, North Carolina

Sorry customer service

When I saw the dentist, he was more concerned about leaving and didn't even let the numbing medicine take full effect. He was supposed to cut my gum to remove the root, but he didn't. He just tore it out and didn't even give any pain medication for the root and tooth that he tore out of my mouth. I don't want to see that sorry dentist again.
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User's recommendation: Mind the dentist you see the short heavy set one ain't worth a dam

Anonymous
map-marker Pageland, South Carolina

Bad work done

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Went there to get teeth pulled out was told that those teeth didnt need to come out the other ones needed to come out. I shouldve left when they said that they dont care about the customer they just care about the money. It is a mouth butcher factory not going back ever not gonna recommend anybody that I know to go
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User's recommendation: Go anywhere, but here

Michelle M Pfk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Myrtle Beach, South Carolina

Rude dentist

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Dentist at the office in Myrtle Beach is insensitive and hateful! She literally looked at me while I was having a panic/anxiety attack and said "whatever this is it needs to stop" uh well instead of helping me you're hurting me. My mouth still hurts and I can't eat anything unless it's something I can just swallow! Definitely not happy!!!!!
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Loss:
$225
Pros:
  • Techs treatment
  • Techs treatment of me
Cons:
  • Problem not resolved
  • And the service from him sucked
  • Totally disappointing

Preferred solution: Let the company propose a solution

User's recommendation: Do not go here

Anonymous

Disappointment

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fit of dentures. even though I had a second lower plate made after I had to drive back from Fl a second time, they were still a poor fit but the doctor insisted that they were okay. I will never return to the place.
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Preferred solution: nothing, just wanted to let you know how disappointed I am in the dentures I had made there.

User's recommendation: DON'T GO THERE

Mary J Mlt
map-marker Fayetteville, North Carolina

Poor service

My husband was there july 23. Got atop partial. Never saw a dentist or was introduced to one. One sloppy impression made. Partial could not be worn. Refused to adjust them to fit. After paying for them they said only temporary. We are requesting a refund of 249.00 not asking for all the extra money for services x-rays and added fees. Please respond. Patient was Ross m. McNamara. Email nursenursejane53@***.com
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Loss:
$249

Preferred solution: Price reduction

User's recommendation: Do not trust their word

Mary J Mlt

Unfit dentures. Would not adjust

My husband was there july 23. Don't know if he saw a dentist. Never introduced. One impression..the partial was a mess. Would not come near to fitting. They refused to adjust. Said it was temporary. We want our money back at least for the partial. 249.00 will not request for x-rays and added fees. Please address this problem and email me back. nursejane53@***.com. pt name Ross m. McNamara.
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Loss:
$24900
Cons:
  • Totally disappointing

Preferred solution: Price reduction

ROBERT K Cce

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dentures are unwearable

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on dec.8 2020 i came to sexton to have my remaining 9 teeth pulled and get top and bottom full dentures, but the smart *** dentist would not pull my teeth as i wanted and said all he would do was an upper plate and a partial lower, i agreed even though its not what i wanted, I WISH I HAD WALKED OUT! the denture and partial do not match up , i can not wear and certainly can't chew with this junk! the partial rocks back and forth and the teeth look like baby teeth, does not match my teeth beside them and the upper plate hits on my remaining jaw teeth , i am out $840.00 BUCK WITH JUNK TO SHOW FOR IT !
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Loss:
$840
Cons:
  • All cons
  • Everything is negative
  • Problem not resolved

Preferred solution: Full refund

User's recommendation: *** NO

Anonymous
map-marker Dunn, North Carolina

The reviews are terrible

I was going to make a appointment but after reading the reviews I am scared now WTH
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Alec A
map-marker Florence, South Carolina

Pathetic excuse for what the billboard says (Quality and Affordable)

I went to Sexton Dental in Florence in April of 2014 for a set of upper and lower dentures when things was done at a professional level and was somewhat pleased.So I went back July 30th 2019 and had another set made an upgrade to the nicest set,What a mistake,the impressions was a horrible excuse of what the billboard says ( quality and affordable ).The so called doctor name being Dr.Grey put a liner on the teeth ( after 10 attempts to fix them and adjust them which cut and caused lacerations in my mouth him and his assistant Connie who huffed and puffed and argued me they was perfect) and said it could last up to 2 maybe 3 years. And said that it costs an additional $110 which I refused to pay for.After paying $415 why should I pay an additional $110 for bogus work.. So I am driving back my fiancee who also had teeth pulled and was under pain medication and my uncle who was sedated and had 16 teeth pulled who had to be escorted or driven by me (who I referred).The liner came off while eating a bite of a cheeseburger and drinking my drink. I had to pull over in a panic and dig the liner out of my throat cause I was gagging and I was choking on it and yes this was on interstate I-77.So the liner only lasted 2 hours ( that is a silicone substance),luckily we didn't wreck and I didn't die. So I had to go without teeth for a week to allow my gums to heal,When I went back, Tuesday July 5th ,I was the 2nd person in line which means I was in line at 5:30 am and had been there since 4 am.I asked if they could please give me something mild for pain cause I had sores in my mouth and lacerations that were still trying to heal from the poor excuse of dentures that I paid $415.00 for. The clown Dr. Grey wrote me motrin and refused to give me anything stronger. I left Sexton Dental clinic at 4pm after being the 2nd person in line for "" An Adjustment""...Seeing I had been with out teeth for a week and trying to get my gums healed and starving,I had taken advil liquid gels, ibuprofen, aleve liquid gels,goody powders, Tylenol and was miserable. I just wanted the burning and throbbing to stop.Now this pair doesn't fit and the teeth on the back of the bottom plate are not even centered it is off centered and the top plate tooth comes down too far,so u cant bite down.I also asked to speak to someone with some pull well that was about as worthless as screen doors on a submarine....The trick is you pay before you get ya teeth unless u pay an extra $300 upfront so they cant screw u right out the door and say sucker we got another fool. That day alone between me and boo and my uncle $3250 was spent between us 3...Now my uncle calls me and says his doesn't fit and his mouth is sore.This is a poor excuse of quality work and professionalism. I am pretty sure cause I told the person that I thought was professional and had pull that I guess I was gonna have to seek an attorney to get what I paid for to start with. Bet my life they will not fix nothing nor even think twice of compensating me for the gross negligence for the liner that I choked. Before I left I asked to speak with someone higher up and was told this is high as It gets. So before you spend money find a place that stands behind what they say and do instead of the bs they post on billboards instead of believing they are professionals. Keep in mind how many people have been screwed over and paid for that bs billboard. Dont waste your time dealing with Mrs. Washington she is the one who I thought had pull and was professional.They just tell you what you wanna hear,Once you pay watch how rude and disrespectful you are treated and moved like a heard of cattle.
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Pros:
  • No pros
Cons:
  • All cons
Reason of review:
Not as described/ advertised

Preferred solution: Fire the cow hearders and pay me for pain suffering and me choking on the liner

Janis W Zve
map-marker Florence, South Carolina

Bad fitting dentures, chewing surface does not meet

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Sexton Dental Clinic - Bad fitting dentures, chewing surface does not meet
Sexton Dental Clinic - Bad fitting dentures, chewing surface does not meet - Image 2

This visit late summer 2018 I had decided to have another full set of dentures made in case of breakage, damage etc. of my current set. Now I had been going to Sexton for the past 10 years, once for extractions and initial top plate, then a year later for a permenant upper as the initial plate was way too big when my gums healed and shrunk to normal size. (Something I was told was normal). My next visit was for lower partial, next visit for extraction of remaining lower teeth and bottom plate. I always bought the best they offered, including the "wax try in" to make sure that I approved of the look before final casting. Up until this last visit I had always been pleased.

This time however, when I came back in later in the morning, the front teeth were huge, I could not properly close my mouth and when placed next to my other set ( only 3 years old) the front 4 teeth were rediculously longer than the other set. They tried to argue that it was because my gums were swollen and all would be fine later. I reminded them that my gums were NOT swollen as I had already been wearing full dentures for over 8 years! They then begrudgingly took them out, said to come back at 1 for another try in. Came back at 1pm, but they were not ready until 4pm. When I tried them in, I was pleased that the 4 fronts were normal sized, but told her that no teeth except the 2 fronts touch top to bottom. She instructed me to not bite down hard reminding me they were set in wax, but assured me they would meet when they were cast.

I was then instructed to go and pay, once paid, they would cast them and to come back the next morning to recieve my new dentures. I did as they instructed, came back in the morning at 0700, at Noon, they finally called me back, shoved the teeth in and said ok, you can go. I immediately noticed that the sides and back teeth did not meet, and when my teeth were closed there was a visable gap on the right side where obviously they did not meet! All I got was " you paid for the try in, so you got exactly what you wanted". I was extremely upset that I had just paid over $700 for dentures that not only did not meet, making them impossible to chew with, but the lowers were so large, when I moved my tongue, they fell right out!

Sadly, they sit in a tooth caddy with water on the counter because I've tried, but they still don't allow chewing! Waste of time, airfare, hotel and money!

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Loss:
$800
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

1 comment
Irene Moore
Shopping Expert
According to the PissedConsumer.com website, Sexton Dental Clinic has 2.5 out of 5.0-star rating (based on 62 reviews) as for now. Customers are not satisfied with the quality of product and customer service.

You may try to reach out to the Sexton Dental Clinic top management to find any solution which may help to solve the issue. You may also share your experience with other Sexton Dental Clinic customers by posting your comments via the company social networks.

Please find the company contact information on the Sexton Dental Clinic Contacts tab on the Pissed Consumer website.
April H Rsy
map-marker Florence, South Carolina

Wasted time, LOTS of money, and breath

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So, first off, I called, told the nurse in the anesthesia department what I'd like done. With IV sedation, xray, simple extractions of 17 teeth, and top & bottom temporary dentures, plus 3 month follow-up would be $2500, give or take...but she said it would be right in that area.

That was fine. I needed the IV sedation because of my high anxiety. 22 years prior, I had to get 8 back teeth pulled, due to my pregnancy causing issues with my teeth. I've been sleeping with a CPAP for 11 years, and most people know, when your mouth gets that dry for long periods, it does a number to your teeth.

Well, I have some bad teeth. For example, one in the back was 3/4 covered with a filling. It hurt all the time. I also had 2 small cavities that hurt, and all other teeth have an extreme sensitivity to heat and cold.

Not to meantion, they are yellow...mostly from the dry air from the CPAP. Oh, and buck teeth..yep. 43 years of buck teeth was enough for me. I couldn't eat or drink after midnight, and had to be at the office at 6am.

Around 7am, my xray was done, then at 10am, Dr Clark saw me for a consult. He told me he was not going to pull the bad teeth. He wanted to do a root canal on one, and a crown on the one in the very back (the one that was 2/3 filled), and he would NOT pull my front teeth, even though they give me trouble, they are a hindrance to me getting a job. Seriously...who wants to hire someone that has yellow buck teeth to represent their company?

No one so far, after 4.5 years of searching. *** I refused his little suggestion, which by the way, would have cost around $5000. He told me to "keep all those teeth in your damn mouth then, because no dentist under me in this practice will pull them either" HORRIBLE chair-side manner. I left in tears...oh, after my husband and I were berated at the front desk, as the "doctor" forced them to go stand between the front desk and the door, to make sure we paid the $100 for the xray and 'consult', along with them speaking loudly as to why they were standing there...like we were common thieves.

Seriously? Why would I take $4000 cash (in case it went over the quote of $2500, and try to bail on a $100 fee for xray and consult?) Anyway, next door was another dental clinic. They didn't offer IV sedation...but at that pint, what did I have to lose?? I walked in there.

After I done my paperwork, I was called back in 10 minutes. The doctor did tell me, he'd like if I kept my front teeth, top and bottom (he didn't ORDER me like Dr Clark did at SEXTON). I told him what Dr Clark said about the root canal and crown. He was astonished!

Said I absolutely did NOT need a root canal, and to put a crown on the tooth in the back that was 2/3 filled, made the least sense he had ever heard of. The dr and his tech took the time to talk to me about what was best, and that he would like me to keep my front teeth also. I explained about the yellow..he gave me tips on keeping my mouth moist during CPAP use. He pulled the horrible back tooth and 2 others with a bad cavities, and we came up with a treatment plan TOGETHER....NOT like Dr Clark who pretty much threw me out because I wanted teeth pulled and dentures.

Oh, and my husband had to take 2 days off from work which cost us over $400, we had to get a motel room for 2 nights which was right at $200, plus gas, food, etc for the trip (2.5 hours from my home). It was awful. Read their reviews...and believe them! I thought "It can't be as bad as these people are saying" HA!

It was worse. Just don't go! If you do, don't say I didn't warn ya!

The first thing Sexton Dental can do is get rid of "Dr" Clark. He is hateful, he talks about how he hates his job, and he will try to force expensive treatments on you that you do not need.

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Loss:
$600
Pros:
  • Tracy from iv sedation
Cons:
  • Totally disappointing
  • Problem not resolved
  • And the service from him sucked
Reason of review:
Poor customer service

Preferred solution: Full refund

1 comment
Guest

Why anyone would go to a fleabag dental factory like Sexton is a mystery beyond comprehension.

lloyd h Mmy
map-marker Myrtle Beach, South Carolina

Denture paid for and was told that they could not make them fit hy houth

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I went to sexton in myrtle beach they made me a set of denture they were told they was to big I went back3 time to myrtle beach for adjustment and they was no better so I went to Florence 2 time and was told that they could make those teeth fit my mouth because they was to big and that they would be glad to sell me another set for $415.00 but the morning I went to get me a set of denture they was 2 other people having the same problem denture to big I call myrtle beach this morning and they would not make me another set of denture
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Loss:
$315
Cons:
  • Totally disappointing
Reason of review:
Bad quality

Preferred solution: Full refund

Anonymous

The worst dental place in SC!

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I took my husband and son in the last few weeks,my husband had to go back because we didn't know why he was still in pain,no one told us to look out for a dry socket! My son has to go back because the sorry dentist Scott left roots when he pulled my son's tooth! Needless to say me and my family will never go back! They're rude and not organized either!!
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Marilee W
map-marker Florence, South Carolina

Most expensive mistake!

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I had been to the clinic as a teenager and didn't know any better! I went two years ago for a bridge, they said two visits and $7,300.00. That turned out to be the biggest mistake I ever made! Two visits turned into five, and since I lived in Florida, at a cost of about $600.00 per visit! The teeth on the bridge kept breaking! The last one they put in for me 07/2016 , the dr. said that's all we can do for you! About five months in, a piece of one of the teeth broke off, I contacted the dentist in the clinic and he said it was my problem! Well, every few months a piece of one of the teeth break off, but it's my problem to dish out another 7 thousand or more in less than two years for another bridge! My bridge made by a reputable dentist in N.C. lasted 19 years before this mistake! Now all I do is cry because I used my savings at Sexton Dental. Please beware, do not make the mistake I did, if you need bridgework go somewhere else!
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Loss:
$10000
Pros:
  • Techs treatment of me
Cons:
  • Problem not resolved
  • Quality of product
Reason of review:
Damaged or defective

Preferred solution: Full refund

Anonymous

HORRIBLE!!!!

I drove 2 hours to Sexton Dental Clinic to have upper dentures made. I chose the Signature denture (as their website say's it the top of the line.) When my new denture was ready it was huge.

The gums and the roof was so thick it made me *** I told this to the attendant but she seemed unconcerned and kept telling me they looked great. She adjusted them but they still didn't fit and made me *** They made my top lip stick way out and I couldn't close my mouth. She got very aggravated at me for complaining and told me there was nothing else she could do to them, that if she drilled anymore I wouldn't be able to keep them in, and my only option would be to have them made over at my expense.

They could care less about their customers.

So now after wasting my time and money, I still don't have a denture that is wearable. Stay away from this place.

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About

Summary



Sexton Dental Clinic was established in 1923 in Florence, South Carolina. The Clinic specializes in quality dental care. The Clinic offers its customers such type of dentures as basic denture, characterized denture, signature denture, custom try-in, partials and cast metal partial. All dentures are produced directly in the Clinic in the course of one day. The Clinic provides the newest therapeutic dentistry including a full range of services from cosmetic and regenerative department. Among other services by Sexton Dental Clinic are root canal therapy, crown and bridgework, fillings, complete smile makeovers like whitening and cleaning and much more. Sexton Dental Clinic provides 10% or 20% discount for their constant patients.

Sexton Dental Clinic reviews and complaints

Sexton Dental Clinic is ranked 43 out of 312 in Dentistry category

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